frequently asked questions

  • decide where on your neck you would like the necklace to sit. use a soft tape measurer to measure the total length needed. if you don’t have a soft tape measurer, use a piece of string, cable or similar flexible material to mark how long you’d like the necklace to be and then lay it straight to measure the desired length with a ruler or tape measurer

    reach out by email if you would like a length other than those listed

  • sliding scale is a pricing structure created to acknowledge systemic financial oppression - different people have different access to money for a variety of reasons. ​​I want to keep my jewelry as accessible as possible to people with varying financial circumstances, while valuing my effort in each piece’s creation.

    choose whichever price option feels best for you today. I am happy with any of the prices listed :)

  • all of my pieces are made with fully stainless steel components.

    stainless steel is naturally resistant to tarnish and rust.

  • every piece is made to order by xan. current production time is 2-4 business days.

    this is in addition to shipping time.

  • currently, only orders that will be shipped within the US are possible

    choose between USPS Ground Advantage, Priority Mail or Priority Mail Express. all shipping options come with tracking - to be emailed out once shipped.

    free ground shipping on orders over $125. free priority shipping on orders over $200. discounts applied automatically at checkout.

  • as each piece is made to order, returns are not accepted at this time.

    if there are any flaws in the product upon arrival, please reach out via email.

    exchanges or length adjustments may be accommodated, send an email to see what can be done.

    email: madeunfazed@gmail.com